School Bus Customer Support

At BusWest, we see every customer as an integral part of our family, and your satisfaction is our top priority. We are dedicated to meeting your needs and continuously enhancing our services, with your feedback being essential to our ongoing improvements.

If you have any concerns, require support, or wish to provide feedback—whether positive or constructive—please don’t hesitate to contact me directly. I am here to work with you to address any issues and find the best solutions tailored to your needs.

Your insights are invaluable in helping us refine our offerings and improve our services. We are committed to using your feedback to continually enhance your experience with us and ensure that we are meeting your expectations.

Thank you for being a vital part of the BusWest family. Your satisfaction is at the forefront of what we do, and we are here to support you.

we'd love your feedback

Please select one of our surveys. Click or Scan the survey QR code. Please give us your honest feedback so we can improve the services we provide you.

new bus survey

Service Experience Survey

Training Feedback Survey

Pre-Owned Bus Survey

TRAINING

Our extensive range of training courses is designed to support Technicians, Drivers, and Support Team members at every stage of their development. We offer flexible learning options, including both in person and virtual formats, to accommodate various preferences and schedules.

In addition, our Thomas Bus Learning Center provides a comprehensive array of self-paced learning opportunities, complete with manufacturer-supported certifications and content. For those seeking a more tailored experience, we offer customized in-person training for all Thomas products and numerous component manufacturers. Our goal is to ensure that each training session is personalized to meet your specific needs without any sales pressure.

We understand that training is a crucial element in achieving excellence in your role. That’s why our training programs are designed to be thorough, practical, and relevant, ensuring you gain the skills and knowledge necessary to excel. Whether you need initial training, ongoing support, or advanced instruction, we are here to assist you every step of the way.

Training needs are at the forefront of what we do, and we are here to support you in achieving your goals.